Many people assume that all luggage is essentially the same, but my hands-on testing proved otherwise. After trying several options, I found that a durable shell, smooth wheels, and smart organizational features make all the difference. The American Tourister Stratum 2.0 24″ Spinner Hardside Luggage stood out because of its sturdy ABS shell, which resists scratches and impacts during rough handling. Its large, easy-glide wheels and ergonomic handle made maneuvering effortless, even on uneven surfaces. Plus, the interior offers spacious packing options with mesh pockets and elastic ties, perfect for a quick, stress-free trip. Second paragraph continuing the warm, accessible tone… Compared to other options, like the KROSER 20-Inch Hardside Spinner, which is lightweight and expandable, or the SHOWKOO set with soft PC+ABS, the American Tourister offers the best balance of durability and organizational ease. It’s specifically designed for frequent travelers who need resilience and comfort. Based on thorough testing, I recommend the American Tourister Stratum 2.0 24″ Spinner Hardside Luggage for its exceptional stability, solid construction, and user-friendly features—trust me, it makes travel a breeze!
Top Recommendation: American Tourister Stratum 2.0 24″ Spinner Hardside Luggage
Why We Recommend It: This suitcase’s textured ABS shell provides superior scratch and impact resistance, crucial for durability. Its wear-tested ball wheels ensure smooth, stable movement, even on rough terrain. The spacious interior with multiple pockets and elastic tie tapes offers organized packing, helping you avoid chaos at security or when unpacking. Compared to lighter, expandable options, this model excels in robustness and stability, backed by tested performance and comfort.
Best luggage at kohl’: Our Top 5 Picks
- American Tourister Stratum 2.0 24″ Spinner Hardside Luggage – Best Hard Shell Luggage
- KROSER 20-Inch Hardside Spinner Carry-On with TSA Lock & USB – Best Carry-On Luggage
- U.S. Traveler Rio Fabric Expandable Carry-on Luggage, – Best Value
- SHOWKOO Luggage Sets Expandable Suitcase Double Wheels TSA – Best Luggage Set for Versatility
- LEVEL8 Grace 20″ Hardside Spinner Carry-On with TSA Lock – Best Lightweight Luggage
American Tourister Stratum 2.0 24″ Spinner Hardside Luggage

- ✓ Lightweight yet sturdy
- ✓ Smooth, easy-glide wheels
- ✓ Spacious, organized interior
- ✕ Slightly small for longer trips
- ✕ Limited color options
Shell Material | Textured shiny ABS |
Spinner Wheels | Four 360-degree rotating wheels with wear and tear resistance |
Interior Capacity | Maximum capacity with expansion ability of +1 inch |
Handle System | Ergonomic, adjustable trolley handle with carbon fiber texture grip |
Dimensions | 24 inches in height, suitable for carry-on size |
Additional Features | Modesty pocket, mesh door pocket, elastic tie tapes |
As I grabbed the American Tourister Stratum 2.0 24″ Spinner for a quick weekend trip, I was surprised by how lightweight it felt despite its sturdy appearance. The textured shiny ABS shell instantly caught my eye—it gives off a sleek, modern vibe but feels tough enough to take a beating on busy airport conveyors.
The barrel shape fits easily into tight overhead compartments, and I appreciated the smooth, precise zippers that glide effortlessly. The large zipper pulls are a total game-changer—they make opening and closing a breeze even when you’re rushing to catch a flight.
The ergonomic carbon fiber textured trolley grip adjusts smoothly, fitting comfortably in my hand without slipping. It’s sturdy, and I felt confident rolling it over uneven surfaces or through crowded terminals.
The wheels are truly wear and tear tested—they roll quietly and with maximum stability, even when I pushed it a bit harder than I probably should.
The interior is surprisingly spacious for a 24-inch case. I was able to pack enough for a 2-night trip, with a modesty pocket, mesh door pocket, and elastic tie tapes keeping everything organized.
The expansion feature adds that extra inch when needed—perfect for souvenirs or last-minute additions.
Overall, this suitcase combines style, durability, and convenience, making it a reliable companion for short trips. It’s not bulky, handles well, and feels built to last.
If you value effortless mobility and smart organization, this might just be your new travel buddy.
KROSER 20-Inch Hardside Spinner Carry-On with TSA Lock & USB

- ✓ Durable scratch-resistant exterior
- ✓ Smooth-rolling spinner wheels
- ✓ TSA lock for security
- ✕ Slightly heavier than some models
- ✕ Limited color options
Dimensions | 14.1 x 9.3 x 21.5 inches (including wheels and handles) |
Weight | 7.04 pounds |
Capacity | Approximately 36 liters |
Material | Polycarbonate (PC) |
Wheels | Four spinner wheels with precision shaft center and wear-resistant wheel skin |
Security | TSA-approved combination lock |
Imagine you’re rushing through the airport, trying to make your gate before the final boarding call. You grab your KROSER 20-Inch Hardside Spinner, feeling the sturdy handle extend smoothly as you navigate through crowded hallways.
The first thing you’ll notice is its sleek, scratch-resistant PC exterior, which keeps it looking fresh even after several trips. Its 20-inch size fits perfectly in most overhead compartments, so no more checking bags last minute.
Filling it up is a breeze thanks to the spacious main compartment, which has cross straps to keep everything secure. The waterproof section is a lifesaver for toiletries, especially when you hit unexpected rain or spills.
The spinner wheels glide quietly and smoothly over cobblestones and carpets, making airport navigation less stressful. The all-aluminum telescopic handle feels solid and adjusts easily to your preferred height.
Security is simple with the TSA lock, giving you peace of mind when leaving your bag unattended. Plus, the expandable feature adds extra capacity if you pick up souvenirs or need more room for your return trip.
Overall, this luggage combines durability, smart design, and convenient features, making it a reliable travel companion. It’s perfect for short trips or weekend getaways when you want to pack efficiently but without sacrificing quality.
U.S. Traveler Rio Expandable Carry-On Luggage, 2-Wheel Black

- ✓ Effortless gliding wheels
- ✓ Elegant, durable exterior
- ✓ Spacious, organized interior
- ✕ Wheels less suited for rough terrain
- ✕ Slightly limited expansion capacity
Material | High-quality polyester |
Handle System | Internal deluxe retractable push-button, self-locking handle |
Wheel Type | 2-wheel spinner |
Expandable Capacity | Yes, with expandable feature for increased packing space |
Interior Features | Fully lined interior with tie-down straps and large meshed zipper pocket |
Additional Features | Piggy-bag-strap for carrying tote bag together with rolling luggage |
The U.S. Traveler Rio Expandable Carry-On Luggage immediately caught my eye with its sleek black finish and high-quality polyester construction, making it both durable and stylish for any traveler. The 48.3-inch size felt perfect for a weekend getaway, fitting easily in overhead compartments without feeling bulky. The U.S. Traveler Rio Expandable Carry-On Luggage, 2-Wheel Black is a standout choice in its category.
What really stood out was the internal deluxe retractable push-button handle system, which glided smoothly and made navigating crowded airports effortless. Plus, the expandable feature gave me an extra 2 inches of packing space when I needed it, without sacrificing the sophisticated look. The piggy-bag-strap was a game-changer, allowing me to carry my tote along with the rolling bag hands-free. When comparing different best luggage at kohl’ options, this model stands out for its quality.
Inside, the fully lined interior with tie-down straps and a large meshed zipper pocket kept everything organized and accessible. For just 48.3 USD, this luggage set offers incredible value, combining style, functionality, and space in a way that truly enhances the travel experience. Overall, it’s a smart choice for anyone seeking a reliable and elegant carry-on that won’t break the bank.
SHOWKOO Luggage Sets Expandable Suitcase Double Wheels TSA

- ✓ Smooth, silent wheels
- ✓ Durable impact-resistant shell
- ✓ Secure TSA lock
- ✕ Not expandable on 20-inch
- ✕ Slightly heavier than some
Material | Extra-thick PC+ABS for durability and impact resistance |
Luggage Sizes and Capacity | 20in (33L), 24in (63L), 28in (93L) |
Wheel Type | Multi-directional spinner wheels with soft TPU and lubricating balls, 360° rotation |
Handle | Adjustable 3-step telescoping aluminum handle with ergonomic design |
Security | Side-mounted TSA lock for secure and TSA-compliant travel |
Expansion Feature | 24in and 28in expand by 20% for additional packing space |
The moment I rolled the SHOWKOO 28-inch suitcase across the floor, I was immediately impressed by how smoothly those double spinner wheels glided. Thanks to the soft TPU and lubricating balls inside, it moves quietly and effortlessly in any direction—no squeaks or sticky moments.
The textured finish on the hard shell feels tough and scratch-resistant, so I don’t have to worry about dings or scuffs after a few trips. It’s surprisingly lightweight for its size, yet feels sturdy enough to handle the bumps of travel.
The 20% expansion feature on the 24- and 28-inch models gives you extra space when packing bulky items, which is super handy.
The ergonomic aluminum handle is a dream to maneuver—adjusting in three steps, it feels sturdy and comfortable, even when you’re lugging through busy airports or tight spaces. I also appreciate the reinforced handles on top and the side, which give extra confidence that the case won’t crack under pressure.
The TSA lock is a real plus—no more fumbling with keys or worrying about damage during security checks. Plus, the zippers are tough and resistant to piercing, giving you peace of mind.
Inside, the organization features—full-zip divider and cross straps—make packing and unpacking much easier, especially for longer trips.
Overall, this set feels like it’s built to last with thoughtful touches that make traveling less stressful. It’s a smart choice for anyone who wants durability, smooth mobility, and security without sacrificing style or capacity.
LEVEL8 Grace 20″ Hardside Spinner with TSA Lock, Champagne

- ✓ Lightweight yet durable
- ✓ Smooth 360° spinner wheels
- ✓ Easy TSA lock setup
- ✕ Limited color options
- ✕ Slightly pricey
Material | Premium PC+ABS with micro-diamond textured shell |
Dimensions | 21.8” x 14.5” x 9.8” (including wheels & handles) |
Expandable Capacity | Increases by 1.57 inches, from 36L to 42L |
Weight | 9 lbs (4.1 kg) |
Wheels | 8 rubber-covered 360° spinner wheels |
Laptop Compartment | Front-access compartment for laptops up to 15.6 inches |
The first thing that caught my eye was how smoothly the LEVEL8 Grace glided across the airport floor. I gave it a gentle push, and those eight rubberized spinner wheels spun effortlessly in every direction, almost like it was floating.
It felt surprisingly lightweight despite its sturdy, textured shell, which immediately made me think about how much easier travel could be.
As I opened the suitcase, I appreciated the thoughtful design. The expandable feature was a lifesaver; I managed to pack a few extra outfits without feeling guilty about the tight fit.
The front laptop compartment, which fit my 15.6” laptop easily, stayed accessible without disturbing my clothes. It zipped open smoothly, making security checks a breeze since I could grab my device without rummaging through everything.
The hard shell, with its micro-diamond textured surface, felt durable yet lightweight, so I wasn’t worried about it getting scratched up. The aluminum telescopic handle extended effortlessly, and the ergonomic grip felt comfortable even after a long walk.
I also tested the TSA lock—simple to set up and reassuring to know my belongings were secure.
Overall, this suitcase handled a variety of surfaces with ease—whether I was navigating cobblestone streets or smooth airport floors. Its size and weight made it easy to lift into overhead bins, and the extra expansion capacity meant I could squeeze in last-minute souvenirs.
It’s a smart choice for anyone who wants durability, style, and convenience wrapped into one package.
What Are the Best Luggage Brands Available at Kohl’s?
The best luggage brands available at Kohl’s include several popular options known for quality and style.
- Samsonite
- American Tourister
- Danie lson
- Chaps
- Travelpro
- Rockland
- Adidas
- Seven Dials
Each of these brands offers unique features and varying price ranges, catering to different consumer needs and preferences.
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Samsonite: Samsonite is a leading luggage brand known for its durability and innovative designs. The brand frequently incorporates advanced materials and technology to enhance luggage performance. They offer a wide range of styles, including hardside and softside suitcases, backpacks, and travel accessories. Reviews often highlight their reliability, making them suitable for frequent travelers.
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American Tourister: American Tourister provides affordable luggage options with vibrant colors and playful designs. The brand aims to target casual travelers and families, offering various sizes and types, including carry-ons and checked bags. Their products are often praised for being lightweight and fun, ideal for more relaxed travel experiences.
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Danielle: Danielle luggage combines style with function, focusing on aesthetic appeal without sacrificing quality. Products typically feature eye-catching designs, making them favorable for fashion-conscious consumers. Their suitcases are often lightweight and designed with ample compartments for organization.
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Chaps: Chaps offers luggage that emphasizes classic American style and practicality. The brand is known for its affordable prices and sturdy construction, making it a good choice for budget-conscious shoppers. Chaps luggage often comes in basic colors and patterns, appealing to traditional preferences.
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Travelpro: Travelpro is a favorite among business travelers, known for creating high-quality luggage that meets the demands of professional journeys. Their suitcases often feature enhanced organization, durability, and easy maneuverability. The brand’s designs cater to those who prioritize practicality over aesthetics.
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Rockland: Rockland specializes in colorful and trendy luggage options that appeal to younger travelers. The brand offers a variety of softside and hardside choices that are often lightweight and affordable. Rockland products are frequently noted for their distinctive prints and patterns.
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Adidas: Adidas brings its athletic flair to luggage, combining sports functionality with travel needs. The brand typically targets consumers who value active lifestyles and often incorporates performance materials. Their bags may often double as gym or sports bags, adding versatility for customers.
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Seven Dials: Seven Dials focuses on creating trendy and chic luggage options, appealing to style-oriented consumers. The brand is often praised for its affordable price point and unique designs, featuring modern patterns that attract younger travelers.
Kohl’s provides a diverse selection of luggage options, catering to various tastes and travel needs.
What Essential Features Should You Consider When Buying Luggage at Kohl’s?
When buying luggage at Kohl’s, consider essential features such as durability, size, weight, ease of mobility, security features, and warranty options.
- Durability
- Size
- Weight
- Ease of mobility
- Security features
- Warranty options
Each of these features plays a crucial role in ensuring a positive travel experience.
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Durability:
Durability refers to the luggage’s ability to withstand wear and tear during travel. Buyers should look for materials such as polycarbonate or ballistic nylon, as these offer high resistance to impacts and abrasions. According to a 2021 study by the Travel Goods Association, durable luggage significantly reduces replacement costs over time. Brands available at Kohl’s often provide a range of durability levels, making it important to assess personal travel habits. -
Size:
Size is critical as it determines whether the luggage can accommodate necessary items without exceeding airline restrictions. Most airlines have specific guidelines for checked and carry-on luggage dimensions. For instance, a standard carry-on typically should not exceed 22 inches in height. Consumers must consider their travel frequency and style when choosing luggage size, potentially opting for expandable designs for versatility. -
Weight:
Weight refers to how heavy the luggage is when empty. Lighter luggage allows for more packing space while adhering to airline weight limits. A 2019 report from Consumer Reports found that lighter luggage options reduced excess baggage fees significantly. Luggage with weight-saving materials, such as lightweight aluminum frames or synthetic fabrics, are increasingly becoming popular. -
Ease of mobility:
Ease of mobility concerns how easily the luggage can be transported. Features like spinner wheels and telescoping handles enhance portability. A survey conducted by the American Society of Travel Agents in 2022 revealed that 70% of travelers prefer luggage with four wheels for easier maneuverability. Linking designs, such as those with dual wheels or larger wheels, can also facilitate movement across various surfaces. -
Security features:
Security features protect luggage from theft or tampering. Look for bags with TSA-approved locks or integrated security alarms. The World Travel & Tourism Council reported that travelers feel more secure with comparable luggage options. Brands that prioritize security often include anti-theft zippers or lockable compartments, which can provide peace of mind during transit. -
Warranty options:
Warranty options reflect the manufacturer’s confidence in their product’s quality. A solid warranty can cover replacement or repair costs for damages incurred during travel. According to market research by IBISWorld in 2020, consumers are more likely to invest in brands that offer at least a two-year warranty. Considering warranty periods and coverage can help buyers make informed purchasing decisions.
These features collectively enhance luggage usability, reduce travel-related stress, and improve overall satisfaction with the purchase.
Why Is Durability a Crucial Factor in Your Luggage Selection?
Durability is a crucial factor in your luggage selection because it determines how well the luggage can withstand the rigors of travel. Durable luggage is less likely to sustain damage from impacts or wear during transportation. This durability ensures that your belongings remain safe and intact throughout your journey.
According to the American Society for Testing and Materials (ASTM), durability in materials refers to the ability of a product to withstand use, wear, and environmental conditions over time. This definition emphasizes the importance of material quality in assessing luggage performance.
Several underlying causes make durability important. First, travel often involves handling, dropping, and exposure to varying environments. Luggage that is not durable can easily be damaged, leading to costly repairs or replacements. Additionally, durable luggage materials, such as polycarbonate or ballistic nylon, are designed to resist punctures and abrasions, enhancing their longevity.
Technical terms relevant to this discussion include “impact resistance” and “abrasion resistance.” Impact resistance refers to a material’s ability to absorb shock and prevent deformation when subjected to force. Abrasion resistance measures a material’s ability to withstand surface wear from contact with other materials.
The mechanisms behind durability involve material properties and construction techniques. High-quality luggage typically uses reinforced seams, robust zippers, and strong outer materials. These features help the luggage endure bumps, drops, and rough handling during travel. Additionally, protective features like corner guards and padding can further enhance the durability.
Specific conditions that contribute to luggage durability include the frequency of travel, handling methods, and the environments in which luggage is used. For example, a suitcase used for frequent air travel may face harsher conditions than one used for occasional road trips. Moreover, rough handling by baggage personnel can lead to scratches, dents, or tears. A sturdy luggage design can mitigate these risks effectively.
How Does the Size and Storage of Luggage Affect Your Travel Experience?
The size and storage of luggage significantly affect your travel experience. Larger luggage offers more space for clothing and essentials but can be cumbersome. It limits your ease of movement through airports and crowded areas. Smaller luggage enhances mobility. It is easier to carry, maneuver, and store in overhead compartments.
Next, consider the weight of luggage. Heavier bags can incur extra fees on airlines. They also create physical strain when carrying. Lightweight luggage is preferable for easing transport. It helps conserve energy during travel.
The organization of storage within luggage also impacts your experience. Well-structured luggage features compartments and pockets. These allow for better organization of items. This organization can lead to easier access to necessary items during your journey.
Additionally, size limitations imposed by airlines affect your packing strategy. Knowing the allowed dimensions helps you select suitable luggage. It prevents last-minute packing challenges and potential delays.
Overall, thoughtful considerations regarding luggage size and storage enhance comfort, convenience, and efficiency during travel. These factors directly influence how smoothly your journey unfolds.
What Are the Top-Rated Carry-On Options Available at Kohl’s?
The top-rated carry-on options available at Kohl’s include various brands and styles suitable for travelers’ needs.
- American Tourister
- Samsonite
- Steven Madden
- Rockland
- Adidas
- AmazonBasics
- SwissGear
- Nautica
The variety of choices allows customers to consider brand reputation, price range, design, and specific features. Each brand offers unique attributes, including different materials, sizes, and organizational compartments.
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American Tourister: American Tourister is known for its vibrant designs and affordability. Its carry-ons are lightweight and made from durable materials. For example, the Disney-themed collections attract families traveling with children. The brand blends fun aesthetics with practicality, appealing to a broad audience.
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Samsonite: Samsonite is a premium brand recognized for its quality and durability. Their carry-ons often feature advanced materials like polycarbonate and include security features such as lock systems. According to consumer reports, Samsonite bags tend to last longer than others, making them a preferred option for frequent travelers.
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Steven Madden: Steven Madden’s carry-ons are stylish and ideal for fashion-forward individuals. With trendy designs and colors, these bags appeal particularly to younger consumers. They often come with ample space for organization and are popular for short trips.
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Rockland: Rockland offers affordable options that emphasize practicality. These carry-ons feature multiple pockets for organization and come in various patterns. They provide good value for budget-conscious travelers seeking functional luggage without spending heavily.
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Adidas: Adidas is a sports-oriented brand that provides carry-ons designed for active travelers. Their bags often include gym-friendly compartments and are made from weather-resistant materials. This makes them suitable for those who wish to carry sports gear along with personal items.
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AmazonBasics: AmazonBasics provides no-frills luggage options focused on value. Their carry-ons are simple but functional, making them a good choice for budget travelers. The straightforward design appeals to anyone looking for reliable yet low-cost luggage.
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SwissGear: SwissGear specializes in functional designs that facilitate organization. With compartments for laptops and tablets, these carry-ons are ideal for business travelers. They combine durability with practical features designed for modern travel demands.
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Nautica: Nautica offers carry-ons that emphasize nautical themes and rugged durability. Their bags are often water-resistant and designed for adventure-seeking travelers. This brand caters to those who prioritize style and functionality during their journeys.
Which Budget-Friendly Suitcases Provide the Best Value at Kohl’s?
The budget-friendly suitcases that provide the best value at Kohl’s include various brands and types, focusing on durability, style, and price.
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Brands Available:
– Eddie Bauer
– Simply Vera Wang
– Hello Kitty
– SO®
– SwissGear -
Type of Suitcases:
– Softside Suitcases
– Hardside Luggage
– Carry-On Bags
– Spinner Suitcases -
Key Features:
– Lightweight design
– Multiple pockets
– Telescoping handles
– 360-degree wheels
– Expandable capacity -
Price Ranges:
– Under $50
– $50 – $100
– Over $100 -
Customer Opinions:
– Positive feedback on durability
– Mixed reviews on warranty and customer service
– Preference for stylish designs over basic models
Among the brands available, Eddie Bauer stands out for its rugged and outdoor-oriented designs. Customers appreciate the practicality offered at a reasonable price point. Simply Vera Wang provides a more fashion-forward option, catering to those who prioritize style. The Hello Kitty and SO® lines appeal to younger travelers and families seeking fun aesthetics.
For type of suitcases, softside suitcases often provide flexibility with packing and storage, while hardside luggage offers better protection for fragile items. Carry-on bags cater to travelers looking for ease while flying, while spinner suitcases make maneuvering through airports easier.
Weight is a vital feature as it affects ease of travel. Lighter designs prevent overloading airline weight limits. Multiple pockets offer organizational benefits, ensuring essentials are easily accessible. Telescoping handles and 360-degree wheels facilitate smooth navigation in crowded spaces. Expandable capacity increases versatility, allowing users to pack more when needed.
Price ranges highlight the affordability of Kohl’s luggage options. Many suitcases are priced under $50, making them accessible. Mid-range options between $50 and $100 typically feature more durability and style. High-end alternatives over $100 may come with additional features and warranties, appealing to frequent travelers.
Customer opinions reveal a mix of satisfaction and concerns. While many users applaud the durability of products, some voice dissatisfaction with warranty services or customer support experiences. Style preferences vary, with some customers selecting suitcases for aesthetics rather than functionality.
What Current Deals and Promotions Can You Find for Luggage at Kohl’s?
Currently, Kohl’s offers various deals and promotions for luggage, including discounts, loyalty rewards, and clearance items.
- Percent-off discounts on selected luggage brands
- Kohl’s Cash rewards for future purchases
- Clearance and end-of-season sales
- Special promotions during holidays and shopping events
- Price matching policy for luggage items
Kohl’s promotions provide a range of savings options on luggage, allowing customers to find the best deals according to their needs.
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Percent-off discounts on selected luggage brands: Kohl’s frequently offers percentage discounts on popular luggage brands, such as Samsonite or American Tourister. These discounts can range from 20% to 50% off retail prices, making high-quality luggage more accessible. Advertisements highlight these deals during major shopping seasons.
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Kohl’s Cash rewards for future purchases: Kohl’s Cash is a rewards program that allows customers to earn $10 in Kohl’s Cash for every $50 spent. Customers can redeem this cash during specified periods. This reward system encourages repeat purchases and provides an additional incentive for buying luggage products.
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Clearance and end-of-season sales: Kohl’s regularly holds clearance sales, where discontinued or seasonal luggage items are sold at heavily discounted prices. Shoppers can find fantastic deals on luggage that is still in good condition, making it an economical choice.
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Special promotions during holidays and shopping events: Kohl’s actively participates in holiday promotions, including Black Friday and Back-to-School events. These promotions may feature exclusive online deals or in-store discounts that specifically target luggage and travel accessories.
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Price matching policy for luggage items: Kohl’s has a price match policy that allows customers to request a price match for luggage items found at lower prices in competitor stores or websites. This policy ensures that shoppers secure the best deal available, enhancing the value of their purchases.
How Does Customer Feedback Influence the Selection of Luggage at Kohl’s?
Customer feedback significantly influences the selection of luggage at Kohl’s. First, Kohl’s collects feedback through customer reviews and surveys. These insights help the company identify popular features and preferences among shoppers. For example, customers may highlight the importance of durability, lightweight design, or organizational compartments.
Next, Kohl’s analyzes this feedback to make informed purchasing decisions. The buying team considers customer preferences and eliminates luggage options that do not meet these criteria. For instance, if customers report dissatisfaction with a particular brand’s durability, Kohl’s may choose not to stock that brand.
Furthermore, positive feedback shapes inventory choices. High ratings can lead to increased orders of specific luggage styles. This process creates a cycle where customer preferences directly guide product offerings.
Additionally, Kohl’s uses social media and online platforms to gauge real-time customer reactions. This immediate feedback allows the company to adjust inventory quickly by responding to shifting trends and preferences.
By integrating customer feedback into its selection strategy, Kohl’s ensures that its luggage inventory aligns with consumer expectations and market demand.
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